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ISO Rating Update
ISO Class 2 logo

The city of Rochester Hills has been designated with a Class 2 rating by the Insurance Services Office (ISO) which will be effective July 1, 2018. This new rating could improve insurance rates for its residents and businesses. The City of Rochester Hills is one of only eight (8) cities in Michigan with a Class 2 rating. This is the latest of improved designations for the city, which obtained a Class 4 rating in 2011. The scale ranges from 1 – 10 with one being best.

The Insurance Services Office (ISO) incorporates nationally accepted standards developed by such organizations as the National Fire Protection Association (NFPA), the Association of Public Communications Officials (APCO), and the American Water Works Association (AWWA).

Only 3% of fire departments (1,482 of 43,000) in the Nation are rated a Class 2. This level of achievement is only possible through the City’s commitment to continuous improvement in fire response and community risk reduction coupled with strong collaborative relationships with the City’s Department of Public Services and the Oakland County Sheriff’s Department Emergency Communications. The better the class rating a city achieves, the better the potential outcome for homeowners and business owners who are paying insurance premiums. 

The information gathered by the ISO provides us with valuable insight into the risk of fire loss within the City of Rochester Hills. This process can use this feedback to benchmark our performance, measure program effectiveness, and plan for future improvements. The information obtained in this report will be utilized in the completion of the Rochester Hills Fire Department’s Strategic Plan. Congratulations to all the members of the City of Rochester Hills Fire Department.

Letter for the Insurance Company

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