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Solid Waste and Recycling
The City of Rochester Hills has a Single Hauler Solid Waste program that serves all single family homes in the city. The City has a contract with Green For Life (GFL) that features fixed prices and dependable customer service. Each home receives two carts, one for trash and one for recycling. The contractor provides unlimited refuse, recycling, yard waste (April to November), and one bulk pick up per month. The program features a four-day week pick up schedule, with residents being assigned one of the days, Monday through Thursday. All owners of a single family home are required to participate in this program.

The City of Rochester Hills is the first community in Michigan to offer rewards for recycling through a company called Recyclebank. Homeowners accumulate points each week by loading recycling items in the cart provided and placing the cart at the roadside to be scanned during pick up. Homeowners may then receive money saving coupons to local and national business partners. It is important to note that in our area of the country, the recycling carts are not weighed individually to determine the awarding of points. Instead, residential homes are in groups of 1000 to 1200 homes who participate together. When the trucks on their assigned route are weighed at the end of the day, the points are evenly divided between all those who participated that day.

Each year, all of the waste hauling trucks that service residential and commercial properties, are inspected and licensed by the Ordinance Compliance staff and the Oakland County Sheriff's Office. GFL will be the only company licensed to service single-family homes and single-family condominiums. Below are ordinance regulations that homeowners should know:

  • Waste hauling units are allowed to operate in the single-family residential areas between the hours of 7:00 AM - 7:00 PM, Monday through Thursday. (Friday will be reserved for Holiday and snow emergencies.)
  • Residents are to store any refuse or garbage in plastic bags or containers with lids.

Owner Responsibilities:
  • At no time shall refuse or garbage be stored on site for more than 10 days.
  • Garbage, recycling, or compost material may not be placed at the roadside sooner than 24 hours prior to pick up.
  • Trash and recycling must be placed at curb by 7:00 AM on the day of pick up.
  • Empty trash containers shall be removed from the roadside the day of pick up and shall be stored in a side or rear yard. 
  • To help in the quick and efficient removal of trash and recycling, remember to place the refuse cart and the recycling cart with the handles toward the house and at least 4 feet apart to accommodate the automatic lift arm and the chip reader for Recyclebank

To contact GFL for service requests or complaints, call the customer service line at 844.464.3587. 

To contact Recyclebank, go to their website at recyclebank.com or call 888.727.2978.

If, after contacting either company, your concern is not handled to your satisfaction, you may contact the City Program Administrator, by calling the Building Department at 248.656.4615.

For a complete reading of the ordinance, please see Municode Chapter 86.

Descriptive image showing two Garbage containers with text in between them saying At least four feet to show how much distance the garbage cans need to be placed.



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