COVID-19 Update - While our buildings are open, we encourage the community to continue using our dropbox to make your check payment or pay via our payment portal using your checking or savings account for no fee.
Account Management & Paperless Billing - Manage Your Water Bill- View Water/Sewer History and Sign-Up for Paperless Billing.
Automatic Bill Payment - Online Enrollment Form - Fill out this form to enroll in Automatic Bill Payment.
For changes or to cancel, email treasury@rochesterhills.org or call 248-841-2580.
Pay with Credit/Debit Card/E-Check (checking/savings account)*
Online:ONLINE PAYMENT PORTAL
By Phone:
Automated System - 1-833-440-3763 (press 1 for water/sewer bill). Please retain your confirmation number until the transaction appears on your statement.
OR
Personal Teller by Point & Pay - 877-495-2729 (2PAY) Speak to a live person to make eCheck, credit & debit card payments for a fixed $5.00 supplemental fee. Service fees still apply.*
In Person:
Treasury Division:
City Hall (2nd Floor)
1000 Rochester Hills Drive
Hours: 8:00 am to 5:00 pm
*There is not a service fee for eCheck. There is a 2.8% service fee (minimum of $1.50) for credit/debit card payments. The city receives no portion of this fee.
Cards Accepted:
- Credit Cards - Discover, MasterCard, Visa, American Express
- Debit Cards - MasterCard or Visa from Star, Pulse or NYCE networks
Pay with Check
By Mail:Rochester Hills Water & Sewer
PO Box 94593
Cleveland, OH 44101-4593
In the Dropbox:
Visitor parking lot
1000 Rochester Hills Drive
In Person:
Treasury Division:
City Hall (2nd Floor)
1000 Rochester Hills Drive
Hours: 8:00 am to 5:00 pm
Pay with Cash
In Person:Treasury Division:
City Hall (2nd Floor)
1000 Rochester Hills Drive
Hours: 8:00 am to 5:00 pm
For direct assistance, please contact the Treasury Division at 248-841-2581 or by email at treasury@rochesterhills.org.
Please Note: Per City fee schedule, $30.00 will be charged for all items returned from the bank due to non-sufficient funds (NSF), closed account, exceeding the allowable number of electronic transactions on a savings account, etc.
