COVID-19 Update - While our buildings are open, we encourage the community to continue using our dropbox to make your check payment or pay via our payment portal using your checking or savings account for no fee.

Due to COVID-19 precautions, SOCRRA Drop-offs by Appointment Only- Visit to schedule an appointment. To view the full press release for more information, click here.  If you have questions on what to recycle, throw away, or bring to SOCRRA, click here to find out more. 

Important Notes on Vouchers

  • Vouchers are non-refundable.
  • A voucher may be purchased for $10.00 each and is good for one (1) drop-off visit at the Troy facility located at 995 Coolidge Highway in Troy (between 14 Mile and Maple roads/phone 248-288-5150).
  • You must bring your printed voucher or receipt as well as a drivers license to confirm residency. SOCRRA will only accept a paper voucher or receipt for drop-off visits. Electronic confirmation (via a cell phone) will not be accepted. If you purchase a voucher online, you must print out the emailed voucher receipt on paper, print your address on the voucher and bring it with you to the SOCRRA facility.

Payment Methods

Online Payment 

With Credit/Debit Card or E-Check (checking/savings account) *
(Enter SOCRRAVO under Customer ID, click SOCRRA VOUCHER, then enter $10.00 into the top invoice option and choose Pay this Invoice, then choose Checkout and follow the prompts.)

Online Payment Portal 

Pay By Phone

With Credit/Debit Card or E-Check (checking/savings account)*
Step 1- First you must call Treasury at 248-656-4675 to get the reference number (next voucher number) and to give us your email address so we can email you the voucher which must be printed.
Step 2- 
  • Option A-  Automated Service- Call 1-833-440-3763 (press 9 for More Options then 2 for SOCRRA Voucher)PointPay
  • Option B - Personal Teller by Point & Pay - 877-495-2729 (2PAY) Speak to a live person to make eCheck, credit & debit card payments for a fixed $5.00 supplemental fee. Service fees still apply.*
Please retain your confirmation number until the transaction appears on your statement.

Pay in Person

With Cash, Check, or Credit/Debt*
Treasury Division:
City Hall (2nd Floor)
1000 Rochester Hills Drive
Hours: 8:00 am to 5:00 pm 

*There is no service fee for eChecks. There is a 2.8% service fee (minimum of $1.50) for credit/debit card payments. The city receives no portion of this fee. 
Cards Accepted: 
  • Credit Cards - AmEx, Discover, MasterCard, Visa
  • Debit Cards - MasterCard from Star, Pulse or NYCE networks
Please Note: Per City fee schedule, $30.00 will be charged for all items returned from the bank due to non-sufficient funds (NSF), closed account, exceeding the allowable number of electronic transactions on a savings account, etc.

For direct assistance, please contact the Treasury Division at 248.841.2581 or by email at

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