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Manage Your Water Bill
New Customer Information Portal
The city of Rochester Hills has implemented a new water and sewer billing system. Due to this change, you will be required to re-enroll into our new Customer Information Portal. You can use the same sign in information you used with our old system if you wish to do so.

Creating Your New Account
To create an account you will need to have the following information:   
  • Your Account # (example: 123456789)
  • Your street number only (example: 1234)

When entering the portal for the first time choose: “Don't have a username and password? Get a login account here.”

Set UP

Enter the New Customer Information Portal


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